Online Agreement

By accepting this Agreement, you (“you” and “your” means each party to an account accessible by ProGrowth ONLINE or ProGrowth ONLINE Plus) acknowledge and agree that the terms and conditions outlined in this Agreement will apply to and govern your use of the Internet banking services (“ProGrowth ONLINE”) offered by ProGrowth Bank (“the Bank”). Any reference made throughout this agreement to ProGrowth ONLINE includes both ProGrowth ONLINE for consumer or ProGrowth ONLINE Plus

What This Agreement Covers

This Agreement between you and the Bank governs your use of ProGrowth ONLINE, which is the electronic service provided by the Bank that permits you to access financial services or account information through the use of the Internet . The terms and conditions of this Agreement are in addition to, and shall supplement, all other electronic fund transfer disclosures, terms, conditions, rules, and regulations between you and the Bank, provided, however, that in the event of any inconsistency between those agreements and this Agreement, this Agreement shall govern and prevail.

Your Responsibility

You are responsible to keep us informed if you have a change of address, phone number, or email address. You must notify us of any changes as soon as it is convenient via mail, phone, fax, and email or in person.

You are responsible for selecting any and all necessary hardware and an Internet Service Provider, and for any defect, malfunction or interruption in service or security due to hardware failure or your choice of Internet Service Provider. You are responsible for protecting your computer and files against viruses and removing any viruses you detect on your computer or files.  We have no responsibility or liability for the same.

Amendments

The Bank may change the functions and capabilities of ProGrowth ONLINE and the terms, including fees, set forth in this Agreement at any time. You will be notified of any such changes 30 days prior to the effective date of the changes, either by mail or by an electronic message. If you do not agree with the change(s), you must notify the Bank in writing prior to the effective date to cancel ProGrowth ONLINE.

Cancellation

We may modify, suspend or cancel your privilege of using our ProGrowth Online and may withhold approval of any transaction, at any time, without prior notice to you. In the event we cancel the ProGrowth Online; we will try to notify you in advance but are not required to do so. You will be notified as soon as practicable.

You may cancel ProGrowth Online by notifying the Bank by mail at PO BOX 77, Nicollet, MN  56074, Attention: Internet Banking Department or by email to help@progrowth.com or by personal delivery of written notice to the Bank. Termination shall not affect the rights and obligations of the parties for transactions made with the ProGrowth Online before we have had a reasonable time to respond to your cancellation request.

Regularly scheduled recurring transfers or payments that you set up on ProGrowth ONLINE, to transfer funds between accounts and/or loans with us will continue upon cancellation of ProGrowth ONLINE, unless you specifically notify us that such transfers or payments should be discontinued. If we cancel ProGrowth ONLINE, regularly scheduled recurring transfers or payments that you set up on ProGrowth ONLINE to transfer funds between accounts and/or loans with us will continue unless specifically noted in our notice of cancellation.

No Other Use

ProGrowth ONLINE provides access to services and information from the Bank. This service may be utilized only for your own use and no portion of the information provided through ProGrowth ONLINE may be reproduced, sold or distributed.

Functions

ProGrowth ONLINE enables you to perform the following transactions:

  • view account information 

  • transfer funds among your deposit accounts with us 

  • transfer funds from your line of credit to your checking account with us 

  • make payments out of deposit accounts to your loan accounts with us 

  • transaction downloads 

  • transaction inquiry

  • stop payments

These transactions are possible for those accounts identified on your ProGrowth ONLINE Enrollment Form at the time of enrollment.  Additional accts can be added or deleted upon your request.

You must be an authorized signer on each account you wish to access.

You may not designate any account that requires more than one signature for withdrawals.

Obligations to Make Transfers

We are not obligated to make any transfer:

  • If your account does not contain sufficient collected funds to make the transfer.

  • If the money in your account is subject to legal process or other encumbrances restricting the transfer. 

  • If the transfer would go over the credit limit on your ready reserve account, if any. 

  • If a transfer system was not working properly and you knew about the breakdown when you started the transfer.

  • If circumstances beyond our control (such as fire, flood or power failure) prevent the transfer or use of our ProGrowth Online despite reasonable precautions that we have taken.

  • If incomplete or inaccurate information is forwarded to us by you or through an automated clearinghouse.

  • If you have not properly followed the instructions for using the ProGrowth Online.

  • If your operating system is not properly installed or functioning properly.

  • For errors or failures from any malfunctions of your browser, internet service provider, computer, computer virus or other problems relating to the computer equipment you use with the ProGrowth Online, including, without limitation, your inability to access the ProGrowth Online or any part of the ProGrowth Online.

  • For a failure to provide access or for interruptions in access to the ProGrowth Online due to ProGrowth Online system failure.  

NOTWITHSTANDING ANY OTHER PROVISION IN THIS AGREEMENT, UNLESS OTHERWISE PROHIBITED BY LAW, OUR SOLE RESPONSIBILITY FOR AN ERROR BY US OR OUR THIRD PARTY PROVIDER IN TRANSFERRING FUNDS OR OTHERWISE ARISING FROM OR RELATING TO THIS AGREEMENT WILL BE TO CORRECT ANY ERRORS, BUT IN NO CASE WILL WE BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR IN ANY WAY RELATED TO PROGROWTH ONLINE OR OUR PERFORMANCE HEREUNDER.

IF YOU ARE DISSATISFIED WITH OUR PROGROWTH ONLINE YOUR SOLE AND EXCLUSIVE REMEDY SHALL BE FOR YOU TO DISCONTINUE USE OF THIS SERVICE AND/OR TERMINATE THIS AGREEMENT IN ACCORDANCE WITH SECTION LABELED CANCELLATION.

Limitations of Transfers

You must have enough available money or credit in any account from which you choose to make a payment or transfer. The Bank will not be obligated to act on any withdrawal instructions from you if sufficient funds, including Ready Reserve lines of credit, are not available in the account you designate for making the payment or transfers. In either event, you are responsible for any non-sufficient funds fees and overdraft charges that may apply.

Under federal regulations, you may make no more than six preauthorized electronic fund transfers and telephone transfers, including internet transfers, checks and point-of-sale transactions per month from your savings or money market deposit account. Of these six transactions, you are limited to no more than three transactions per month by check, draft, or debit card. Each fund transfer through our ProGrowth Online from your savings or money market deposit account is counted as one of the six limited transfers you are permitted each month. (However, payments to your loan accounts with us are not counted toward this limit for savings and money market deposit accounts.)

Cut off Times for Transfers

Our business days are Monday through Friday. The following holidays are not included as business days: New Years Day, Martin Luther King Day, Presidents Day, Memorial Day, July 4th, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day.

We can process a fund transfer on the same business day as your request, if we receive your request before our ProGrowth Online cut-off time of 3:00 p.m. on a business day. If we receive your request after the 3:00 cut-off time, we will process the transaction on our next business day. If you schedule a fund transfer for a future date, we will process the transaction on that business day. If the date you request for a future transfer is not a business day, we process the transaction on the business day immediately following the date you have requested. If you schedule a recurring funds transfer and the date does not exist in a month, the transfer will be processed on the last business day of that month.

Canceling Transfers

You may cancel or change a pending funds transfer by selecting the appropriate fields from the transfer menu. This must be done prior to the 3:00 cutoff time, and at least one day before the transaction is to be processed.

Your Password/PIN

To access your accounts(s) using ProGrowth ONLINE, you must use the user identification number or login we provide for you at the time of enrollment with a password. The codes have the same effect as your signature to authorize the instructions you provide to the Bank. DO NOT SHARE YOUR USER ID OR PASSWORD WITH ANYONE.  Anyone with whom you share these codes will have full access to your account via ProGrowth ONLINE even if you attempt to limit that person’s authority. You will be responsible for any transactions conducted by someone with whom you shared your codes. You are liable for all transactions that you make or authorize, even if the person you authorize exceeds your authority. If you have given someone your ProGrowth ONLINE user identification number, password and code word or other means of access and want to terminate that person’s authority you must change your password or other means of access or take additional steps to prevent further access by such person.

Select your password carefully. Choose a code number that is easy for you to remember but would be difficult for someone else to guess. We suggest using a combination of 6-8 alpha and numeric characters. Your password is a very confidential piece of data. Guard it carefully. Changing your password frequently is a good security practice. You may change your password anytime you log into ProGrowth ONLINE and select the Account Management Option. You MUST change your password the first time you log in to ProGrowth ONLINE.  You will be prompted every 180 days to change your password.

Contact in Event of Unauthorized Access

It is your responsibility to notify us immediately if you believe any of your PINs have been lost, stolen or otherwise available to an unauthorized person. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your Accounts (plus your maximum overdraft line of credit). If you believe your PIN has been lost or stolen or that someone has transferred or may transfer money from your Account(s) without your permission, call our Internet Banking Department at 1-888-244-3490, between the hours of 8:00am and 5:00pm Monday thru Friday or write to: ProGrowth Bank, Attention Internet Banking Dept., PO Box 77, Nicollet, MN 56074, or email us at help@progrowth.com. or fax your request to 1-507-232-3978. Any request to change the PIN number or to block access to ProGrowth ONLINE will require your ID Verification Code. This will be effective after we have received your request and have confirmed the request with your authorized representative.

Fees

There is no monthly fee for access to ProGrowth ONLINE, at this time. Additional fees apply to ProGrowth ONLINE PLUS, see Additional Provisions section for details. However, please refer to our service fee schedule for other charges, which may apply, such as non-sufficient funds fees. We will notify you at least 30 days prior to any changes in these fees. You are responsible for all telephone charges you incur in connecting to the Internet. You are also responsible for charges by any Internet Service Provider you use.

Statements

You are responsible for accurately entering all data necessary to perform a transaction in your accounts and for verifying all instructions transmitted to the Bank.  Your Internet banking transactions will be indicated on your monthly or quarterly statement we provide or make accessible to you for your accounts.  You agree to notify us promptly and in accordance with your deposit account agreement if you change your address or if you believe there are any errors or unauthorized transactions on any statement, or statement information.

Additional Provisions

Business interested in enrolling for ProGrowth ONLINE PLUS will be required to meet with a Bank Representative regarding additional services and agreements.

For a Printable Version of This Document click the link below:

ProGrowth ONLINE Agreement  (PDF file)

 

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